Custom Products

Policy

Order:
All orders must be placed in writing, by fax or email. We will not accept responsibility for corrections or errors on verbal orders/instructions.

Cancellations:
All cancellations of orders in production will be charged for all generated cost of materials and labor.

Pricing:
Prices are quoted in US Dollars and FOB Shanghai.

Delivery:
Normal shipping dates require two to six weeks after confirmation of final artwork and order.

Errors:
Master Gifts will not be responsible for errors after paper or product proof approved

Pre-production Samples:
Sample Charge and Die Charge must be paid prior to sample production and Sampl

Random Samples:
Available and are free of charge. Special requests are based on availability.

Returns/Claims:
All returns and claims must be claimed within one week after receiving delivered goods.

Repeat Orders:
Dies and moulds are hold for 2 years unless specified by customer.

Right to Promote:
We reserve the rights to use all products in our advertising and displays unless advised in writing by the customer.

Rush Services:
Possible on most items. Rush charges will apply. Contact ChinaPinsAndCoins  for approval prior to submitting the order.

Trademarks:
We reserve the rights to demand a copy of Right to Produce from customers using logos, trademark, service mark, copyright, right of privacy, patent or similar licensed products.

Note:
Products presented are not for sale and serve as illustrations of examples of the type and quality of our available lines. They do not imply endorsement and cannot be duplicated by unauthorized party.